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Return Request

Lumien Lighting prides itself on the quality of its products and is committed to customer satisfaction.  For these reasons, Lumien Lighting offers return policies on all products.  Should you find that a product is in need of return, please fill out the below form in full and click submit.

Return Request Form
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Please complete all fields in the form below. This form is to be completed by a distributor only. End-Users: Please contact your contractor/distributor for warranty assistance.

 

Please Note: Returns must be made within ninety (90) days of the date of purchase and returned in their original packaging and in an uninstalled condition. Returns may be subject to a 20% restocking fee. Custom/special orders are non-returnable. 

 

If you are trying to process a warranty claim for a defective item, please use the form found here: (warranty form)

Reason for Return

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