Lumien Lighting
Terms & Conditions

Our Terms & Conditions

CATALOG: We have diligently attempted to avoid errors and omissions in our spec sheets on our website and in our catalog. Please notify us of any noted discrepancies or errors. Lumien Lighting reserves the right to change specifications of our products and to discontinue products at any time without notice.


PRICING: Pricing is subject to change without notice. Applicable taxes will be added to the invoice as required. Orders placed on "hold for release" which are not released within 60 days may be subject to price increases.

QUOTATIONS: Quoted prices are effective for 30 days unless otherwise specified in writing.

TERMS: Payment terms, for customers with open account privileges, are 30 days from the invoice date. A late payment charge of 1.5% per month, 18% per annum, will be added to all accounts that remain unpaid after 30 days from the invoice date.

CANCELLATIONS: Because Lumien Lighting is a manufacturer and its lighting products are made to order, orders placed and released cannot be cancelled without the consent of Lumien Lighting.

RETURNS: Products may be returned within ninety (90) days of the purchase date. All products that are deemed non-defective must be returned in the original packaging, in an un-installed condition, and accompanied by an invoice number or purchase order number. For all products that have been removed from their original packaging or deemed to have been used, credit for such returns is subject to the condition of the returned merchandise. All custom-made orders are nonreturnable and non-refundable, and non-stock items may be subject to a 20% restocking fee. For defective or malfunctioning product covered by a warranty policy, a warranty claim accompanied by photos of the fixture and installation location must be provided to initiate a return.

CLAIMS: All Lumien Lighting products are carefully inspected, tested, and packaged prior to shipment. Title to the products passes to the buyer upon delivery to the freight carrier. Customers should carefully inspect all merchandise at the time of delivery and note any damage or shortages. Although our responsibility for product shipped ends upon delivery to the common carrier, Lumien Lighting will assist, as required, to resolve damage or freight claims. However, no claim for damages or shortages by the customer or their agent will be accepted unless filed within 20 days of receipt of product.

LIMITATION OF LIABILITY: The foregoing limited warranty provides the buyer's sole and exclusive remedy relating to Lumien Lighting's products. Under no circumstances and notwithstanding the failure of essential purpose of any remedy set forth herein, Lumien Lighting shall not be liable for any special, indirect, incidental, punitive, or consequential damages, including, but not limited to, loss of profits, business revenues or savings, promotional and/or manufacturing expenses, overhead, injury to reputation and/or loss of customers, any claims, demands, or actions against buyer by any third party; any loss or claims, including claims for personal injuries or death arising from the use of Lumien Lighting's products, and any loss or claims arising out of or in connection with buyer's implantation of any advice, recommendations or instructions by seller based on, resulting from, arising out of or otherwise related to the products.

COMPLETE AGREEMENT: This agreement records the final, complete, and exclusive expression of the understanding between the parties with respect to the matters addressed in it and supersedes any prior or contemporaneous agreement, representation, or understanding, oral or written, including any written instruction manuals or other terms and conditions on Lumien Lighting's website.

MISCELLANEOUS: The following miscellaneous Terms and Conditions shall apply:

A. Upon acceptance of these Terms and Conditions, the Terms and Conditions shall constitute a valid and legally binding agreement in accordance with its terms. Acceptance shall be deemed to have occurred when a purchase order is placed with Lumien Lighting or when a purchase from Lumien Lighting is made.

B. These Terms and Conditions may be executed in counterparts (including counterpart facsimiles) and each counterpart shall be deemed to be an original instrument, and when taken together, shall constitute one agreement.

C. In case any one or more of the provisions contained in these Terms and Conditions shall for any reason be held to be invalid, illegal, or unenforceable in any respect, that disability shall not invalidate any other provision herein and these Terms and Conditions shall be construed as if that provision had never been contained herein.

D. Captions to paragraphs of in these Terms and Conditions have been included solely for the sake of convenient reference and are entirely without substantive effect.

E. These Terms and Conditions shall be binding upon, and its benefits shall inure to, the parties hereto and their respective heirs, representatives, successors, and assigns.

F. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia.

G. These Terms and Conditions embody the entire understanding between the parties with respect to the transaction contemplated herein. All prior or contemporaneous agreements, understandings, representations, warranties, and statements, oral or written, are merged into these Terms and Conditions. Neither these Terms and Conditions nor any of its provisions may be waived, modified, amended, discharged, or terminated except by an instrument in writing signed by the party against which that enforcement is sought and then only to the extent set forth in that instrument.

INDEMNIFICATION: You agree to indemnify, defend, and hold harmless Lumien Lighting, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions.